Зміна даних в експрес-накладній - «Нова Пошта»| Доставка майбутнього

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Change data

Changing data in an express waybill (EW)

Once the shipment is sent, you can change the information entered in the EW during the shipment processing.

The cost of the service - free of charge.

What information can be changed

In the mobile app Nova Post

Sender's data	+
Recipient's data	+
Return delivery	—
Payer of services	+
Payment control amount	—
Cash on delivery amount	+
Cancel cash on delivery	+
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	up to 30,000 ₴
Parameters of the "Lift to the floor" service"	—

In the mobile app Нова пошта old

Sender's data	+
Recipient's data	+
Return delivery	—
Payer of services	+
Payment control amount	—
Cash on delivery amount	+
Cancel cash on delivery	—
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	up to 30,000 ₴
Parameters of the "Lift to the floor" service"	—

In your account and API

Sender's data	+
Recipient's data	+
Return delivery	+
Payer of services	+
Payment control amount	+
Cash on delivery amount	+
Cancel cash on delivery	+
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	up to 30,000 ₴
Parameters of the "Lift to the floor" service"	+

At the Nova Post branch

Sender's data	+
Recipient's data	+
Return delivery	+
Payer of services	+
Payment control amount	+
Cash on delivery amount	+
Cancel cash on delivery	+
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	—
Parameters of the "Lift to the floor" service"	+

At the contact center *

Sender's data	+
Recipient's data	+
Return delivery	+
Payer of services	+
Payment control amount	—
Cash on delivery amount	if you need to add a service or increase the amount within the declared value
Cancel cash on delivery	—
Add cash on delivery	if you need to add a service or increase the amount within the declared value
Payment method: from card to cash desk and vice versa and payment form	—
Parameters of the "Lift to the floor" service"	if the payer is a recipient

* if the declared value of the shipment is less than 30,000 ₴

It is impossible to change the data in the EW if:

1
The recipient has received the shipment.
2
The data is attempted to be modified when the shipment is passed to the courier to be delivered to the Recipient's address.
3
You can collect the parcel at the parcel locker within 5 days. Then, it will be moved to the nearest branch, and the recipient will be notified thereof via SMS or the app.